Help center.
EHViewer and ExHentai help: EX access, account login, Cookies and common errors. Core guides on access, products, payment, delivery, Cookies and login are available in English. Other detailed topics are currently in Chinese.
Before you buy
Know EH from EX, then choose a product and payment method.
After delivery
First login, importing Cookies, or recovering an order on another device.
Seeing an error
Match the error on screen to its fix.
23 help articles
Access & products
What Is ExHentai? E-Hentai, EHViewer and EX Account Access
Understand EH vs EX, why some galleries need ExHentai access, and how to test your account before buying.
ExHentai Account, Basic Account or Cookies: Which Should You Buy?
Compare account access, shared Cookies and assisted donation, including delivery and support coverage.
Donation benefits and limits
Detailed guide in Chinese
Payment & orders
How to Pay: Alipay, USDT / USDC and Payhip
Pay by Alipay, pay for an ExHentai account on-chain with USDT-TRC20, USDC or a connected wallet, or redeem a Payhip product code.
Delivery, Order Tracking and Email Recovery
Find delivered account details, check payment and delivery separately, and recover private orders on another device.
Login & account
How to Access ExHentai | EHViewer Web Login & EX Setup
How to access ExHentai in a browser or EHViewer: sign in with an EX-enabled account, complete Web login, then select ExHentai / EX. The client and the account access permissions are separate.
How to Import and Refresh ExHentai Cookies in EHViewer
Enter ipb_member_id, ipb_pass_hash and igneous correctly, refresh your own session and understand shared Cookie limits.
Password and recovery email
Detailed guide in Chinese
Connection & verification
EHViewer & ExHentai Errors: Blank Screen, Sad Panda and igneous
Refresh the failed session and test the connection before judging account access.
Cloudflare verification and WebView
Detailed guide in Chinese
Network, DNS and timeout errors
Detailed guide in Chinese
IP bans and excessive requests
Detailed guide in Chinese
Images & limits
Search & filtering
Downloads & clients
Talk to support
Questions before buying or after an order can start here.